Information on the right of withdrawal
1. Right of withdrawal
The user has the right to withdraw from the contract within 14 days without giving reasons.
2. Withdrawal period
The withdrawal period will expire after 14 days from the day on which the user or a third party, other than the carrier and designated by the user, acquires physical possession of the goods.
3. Notification of withdrawal
To exercise the right of withdrawal, the user is required to inform us [(Name of the Jimdo site owner, address, postcode and country, telephone number and email address)] of his decision to withdraw from this contract by means of an explicit declaration (for example letter sent by post, fax or e-mail). To this end, it is possible, but not mandatory, to use the model withdrawal form.
4. Compliance with the withdrawal period
To comply with the withdrawal period, it is sufficient that the communication relating to the exercise of the right of withdrawal is sent before the expiry of this period.
5. Effects of withdrawal
In case of withdrawal from this contract, all payments made to us will be reimbursed to the user, including delivery costs (with the exception of additional costs deriving from the user's choice of a type of delivery other than the type standard delivery, cheaper, offered by us), without undue delay and in any case no later than 14 days from the date on which we were informed of the user's decision to withdraw from this contract. These refunds will be made using the same payment method used for the initial transaction, unless the user has expressly agreed otherwise; in any case, the user will not have to incur any costs as a consequence of this refund.
6. Right of retention
The refund may be suspended until receipt of the goods or until the user has demonstrated that the goods have been returned, if earlier.
7. Return of goods
The user is requested to return the goods or deliver them to us [insert the name of the shop / business and the address of the official office, when possible, of the person authorized to receive the goods] without undue delay and in any case within 14 days from the date on which it communicated its intention to withdraw from this contract. The deadline is met if the goods are returned before the expiry of the 14 day period.
8. Shipping costs
The direct costs of returning the goods will be borne by the user.
9. Compensation in the event of a decrease in the value of the assets
The user is responsible for the decrease in the value of the goods deriving exclusively from a treatment of the goods other than that necessary to establish their nature, characteristics and functioning.
Model withdrawal form
If you wish to withdraw from the contract, we ask you to complete and return this form to us
Recipient [name of the supplier, address of the office and, if possible, telephone / fax number and email address must be entered by the supplier]:
With this form, the undersigned (1) wishes / not (1) to notify their intention to withdraw from (1) the contract for the sale of the following goods (1) / for the provision of the following services (1), on (1) / received on (1), Name of consumer (s), Address of consumer (s), Signature of consumer (s) (only for paper form), Date
(1) Delete the non applicable option.